Have A Values Collision? Can You Accept It?

ACCEPTING WHAT CANNOT BE CHANGED

A note about Values Collisions, and to stress the essential ambiguity of dealing with troubling behaviors of others that don't really affect our own lives, here is a famous and profound verse by Reinhold Niebuhr which says it all:

The Serenity Prayer

Grant me the serenity to accept the things I cannot change,

The courage to change the things I can,

And the wisdom to know the difference.

This is not a prayer for change. It is merely a dramatic way of making the important point that we need to accept the reality that some things can be changed and some things cant.

In the case of values, it takes courage to attempt to change your child through modeling or consulting, or change yourself through a careful examination of the real worth of your values and your child's. If change is possible and desirable and you don't make the attempt, you, the child, or the relationship may suffer. But blind determination to change the child or yourself when no change is really possible can be just as destructive. The serenity prayer urges you to use wisdom in deciding which course to follow.

Serenity comes with the realization that after the use of all your skills, the number of remaining unacceptable behaviors and values is very small compared to the satisfaction gained from the warm, caring relationship you have helped create. You may decide ultimately to put up with a small number of unacceptable behaviors this time "for the relationship's own good."*

*Excerpt from Dr. Thomas Gordon's F.E.T. Adult Resource book

Need Some Support or Family Resources?

SUPPORT GROUPS AND FAMILY RESOURCES

Big Brothers/Big Sisters of America

www.bbbsa.org

Single parents and families under stress can find extra support and temporary relief from parenting responsibilities through their program. Volunteers support families by working with children in need of additional attention and friendship.

_______________________________________________________

Military Family Resource Center

www.mfrc.dod.mil

The center is an international center to support family advocacy in the military services.

_______________________________________________________

The National Center for Missing and Exploited Children

www.missingkids.com

The Center assists families, citizens' groups, law enforcement agencies, and government institutions. The center also has a toll free number for reporting information that could lead to the location and recovery of a missing child. The number i s 80.843.5678

________________________________________________________

Prevent Child Abuse America

www.preventchildabuse.org

Prevent Child Abuse America has chapters throughout the United States. Many chapters operate prevention programs.

_________________________________________________________

Parents Without Partners, Inc. (PWP)

www.parentswithoutpartners.org

PWP has activities and mutual help groups for single parents and their children in the United States, Canada and overseas.

__________________________________________________________

Stepfamily Association of America, Inc. (SAA)

www.saafamilies.org

Provides its members with information, education, and support for stepfamilies.

__________________________________________________________

National Child Abuse Hot Line (800) 422.4453

Handles crisis calls and provides information and referrals to every country in the United States.*

*Excerpt from Dr. Thomas Gordon's P.E.T. Participant Workbook

Angry much?

Anger

__________________

Unfortunately, often when another person's behavior causes us a problem we get angry and put the blame on them.

Anger is like the tip of an iceberg. It's the part you show to others, but you have other feelings that are more important.

People often "act" mad to cover up those deeper feelings that are hurting them. Anger is sometimes a feeling people have after they have had an earlier feelings.

They don't want to seem soft, vulnerable, or weak so they often act phony. They don't show their true feelings.

They say things like:

"You're not being fair."
"You're a big (swear word.)"

"This is all your fault."

"If you hadn't acted like such a jerk, this wouldn't have happened."

An angry message usually makes the other person feel put down, blamed, guilty, etc. When people hear angry statements like these, they get defensive and want to strike back. Such angry messages can really damage relationships.

Such angry statements are often "You-Messages" because they focus on the other person and usually contain "You." They blame the other person.

Below the surface of the water and under the anger, are feelings like hurt, fear, rejection, jealousy, loneliness, worry, etc.

Here's an example:

You're crossing the street and have the right of way; a car runs a red light and narrowly misses hitting you head-on. What would you actually be feeling first? (fear?)

A minute later, the driver pulls into a gas station and you spot the car. What might you be feeling then? (anger?)

Think about the last time you were angry at someone. Were there any other feelings--just before or just after feeling angry?*

*Excerpt from Dr. Thomas Gordon's Family Effectiveness Training (F.E.T.) Young Adult Resource book

Understanding"Discipline"

The Noun and the Verb of "Discipline"

__________________________________________

As a noun, discipline is usually understood as:

• behavior in accordance with rules and regulations
• instruction to obtain proper action
• the training effect of experience or adversity
• behavior maintained by training

Example: "The basketball team showed a lot of discipline."

As a verb, "to discipline" is usually understood by parents as:

• to bring to a state of order and obedience
• to punish or penalize in order to train and control

Example: "Parents discipline their children when they misbehave."

You seldom get much controversy about the noun, because it makes us think about order, cooperation, knowing and following correct procedures--such as the discipline of a marching band or symphony orchestra.

However, the verb "to discipline" makes us think of control, punishment, penalty. The controlling and punishing type of discipline creates a lot of controversy. Here is a list of its synonyms: curb, restrain, keep in line, correct, harness, inhibit, chastise, reprimand, criticize, punish.

Think of the "teach-train-guide" kind of discipline as an effort to influence, while the "restrain-restrict-punish" kind of discipline is an effort to control.

Obviously, most parents strongly want to have the ability to influence kids have a positive effect on their lives. But in practice, most parents fall into the trap of trying to control kids by making rules, imposing limits, giving orders and commands, punishing or threatening to punish.

Such control-type methods don't influence children; they only coerce or compel them. This is a crucial difference.*

*Excerpt from Dr. Thomas Gordon's Family Effectiveness Training Adult Resource book

Real Life Experience with PET

I came across this blog this morning, http://www.parentdish.com, the title of the post is:

My Teen Daughter Refuses to Tell Me What's Upsetting Her!

As I was reading the questions and the comments from other Mommies that can empathize with "Daughter Distant", I found comment #39 by "Tess" sharing her "real life experience" with PET:

"Having had three teenagers, I believe that good communication between parent and child is a learned behavior for both and works best when it begins early on. I always insisted that we sit down to dinner together and used that time to work on conversation between us. We all "learned" to listen and to speak our views. Also, when I felt overwhelmed with the anger of my first and oldest teen, I began learning PET (Parent Effectiveness Training). It was a lifesaver, and takes practice, but truly works. Just learning how to begin a conversation so as not to be perceived as a threat to the other person did not come naturally to me, but after trying it out, it became a skill that has been helpful in many relationships. Prior to learning some of their techniques, I might begin a conversation with something like, " Why are you so angry?" or "You are always so angry." After learning PET, I began to say something like, "You don't seem very happy," Believe it or not, just a small change like that has a huge effect on how your statement to your child is perceived by him and it gives him or her an opportunity to respond, rather than going into automatic defense or deflect mode. Anyone having problems communicating with their kids, might want to pick up a copy of PET (Parent Effectiveness Training) and give it a try. It was written decades ago, but remains one of the best, most useful and most helpful parenting books I've ever read."

Thanks Tess! And fellow PET Bloggers, please note that while the PET book was published many decades ago (1970), there is a 30-year anniversary edition—totally revised and updated available. It’s also on iTunes and audiobook.com and available on CD from Gordon Training International or from any on-line bookstore

Ever heard of Limerick Effectiveness Training?

LET - Limerick Effectiveness Training

So your boss said she wanted you to go

Learn some new skills you didn't yet know

You practiced some ways to be real

So people can know how you feel

And you learned how to deal with a foe.

This model helps you to choose

Which skill that is best to use

You learned about GLOP

That it's something to stop

Which came as not-such-good news.

It's very hard to gauge

Which is your learning stage

You're more than aware

But still not quite there

And hope that will come with age.

So when you finally shift gears

And hear someone else's fears

May you be filled with hope

Because now you can cope

Both with your family and peers.

Happy St.Patrick’s Day!

(Written by the Limerick Master, Linda O’Adams)

What Is Active Listening and How Do I Do It?

What is this Active Listening and how do you do it? It is a way of listening to acknowledge the reaction of the person to being confronted by your I-Message. Here are some reactions of others to I-Messages and appropriate Active Listening responses:

"How would I know it would effect you."

--> "You're saying you would have no way of knowing." (Active Listening)

"I'm sorry you feel that way."

--> "You're sorry that I feel upset." (Active Listening)

"I didn't do it, Victor did it."

--> "Oh. You know what it was Victor, not you (Active Listening)

"It's not what it looks like. You're making a big fuss out of nothing."

--> "You think my feelings are not justified." (Active Listening)

"I couldn't help but be late...I had a flat tire."

--> "Oh. It was out of your control?" (Active Listening)

As you can see Active Listening is a verbal mirroring of the other's reactions to your Confrontive I-Message. It is sometimes called "feeding back" the others response to show that you understand the other's response and to convey that you are not simply out to get your need met at the other's expense. And you may not always want to abandon your needs, yet you do want to understand the other's response to your confrontation. This can often lead to both of you finding a good no-lose situation to the problem.*

*Excerpt from Dr. Thomas Gordon's F.E.T. Adult Resource book

How Do I "Shift Gears"?

Shifting Gears with Active Listening

Although you'll be surprised how often others respond constructively and helpfully after hearing your I-Messages, you should expect occasionally to hear resistance, defensiveness, guilt, denial, discomfort or hurt feelings. It's understandable that I-Messages sometimes provoke these responses. They confront others with the prospect of having to change some behavior. People are often surprised or shocked to hear how you feel, and certainly don't like to be told their behavior is unacceptable or that it caused you a problem, even if by chance you've sent a perfect I-Message.

So, when you hear these not-so-uncommon responses to your I-Messages, it is useless to keep hammering at the other with repeated assertive messages.

When you hear resistance or some other feeling-reaction to your I-Message, you'll need to make a quick shift and back off from a sending/assertive posture to a listening/understanding posture. Such a shift will communicate that you want to be sensitive to the feelings your self-disclosure brought out in the other. This shifting gears (think of it as shifting from a going-forward gear to a backing-up gear) lets others know you are not out to get your needs met at their expense. Although you're not ready to abandon your needs, you want to empathize and understand the nature of the problem your assertive I0Message caused the person to whom it was directed. This often leads to seeking a compromise solution.

Because Shifting Gears to listening acknowledges the others' feelings, they often decide on their own to modify their behavior. People find it easier to change if they feel the other person understands how hard it might be.

When you "shift gears" after confrontation in order to hear the concerns of the other person, several important goals will be achieved.

1. You want to demonstrate concern for and acceptance of the person who is now experiencing a problem as a result of our I-Message confrontation.
2. You want to understand the other person's communication and let that person know that you do understand by feeding back his/her message.
3. You want to help the other ventilate, to release the negative feelings, to feel relieved.
4. You want to help the other take primary responsibility for handling the needs and feelings that are the basis of his of her concerns.

Here are some of the various ways you can "shift gears":

• A simple acknowledgment of the other's reaction to your I-Message:

"I see."

"You have some feelings about this."

"I understand how it happened."

"That's the way you see it, and I understand."

"Say more, so I'll understand."

• The simplest way to shift gears is just to stop sending and listen passively.
• The most effective way to shift gears is to use Active Listening, which is simply a restatement of the other person's response to your I-Message in your own words.*

Stay tuned for tomorrow post about Active Listening and how to do it!

*Excerpt from Dr. Thomas Gordon's F.E.T. Adult Resource book

Can All Parents Benefit from P.E.T.?

Parent Effectiveness Training certainly does not help all parents equally nor in the same way. Parents differ greatly--in experience, in personality, in the ages of their children, in educational background, in the way they were raised by their parents, and so on. Each parent will have a unique response to P.E.T. and will derive unique benefits. The experience of the large corps of P.E.T. instructors throughout the country can be summed up as follows:

The benefit is much greater when both parents enroll.

Children who have two parents can get mixed up by inconsistent or conflicting approaches. Parents who take P.E.T. together can help each other practice the new skills.

The new skills and methods are much easier to apply by parents when their children are very young.

Such parents don't have to unlearn a lot of old habits. What's more, younger children have not yet developed stubborn coping mechanisms and resistances to their parents' ineffective methods. Furthermore, parents of young children will have more time to become skillful in the new methods before problems get serious.

Parents of adolescents find the skills and methods of P.E.T. particularly valuable.

They lessen the usual storm and stress as parents and teenagers come into conflict over really critical problems such as dating, drinking, dress, drugs, and almost everything else.*

*Writings from Dr. Thomas Gordon's P.E.T. pamphlet

Is Active Listening & I Messages Required with the No-lose Method?

The Need for Active Listening and I-Messages

Because the no-lose method requires the involved parties to join together in problem-solving, effective communication is a prerequisite. Consequently, parents must do a great deal of Active Listening, and must send clear I-Messages. Parents who have not learned these skills seldom have success with the no-lose method.

Active Listening if required, first, because parents need to understand the feelings or needs of the kids. What do they want? Why do they persist in wanting to do something even after they know it s not acceptable to their parents? What needs are causing them to behave in a certain way?

Why is Bonnie resisting going to nursery school? Why does Jane not want to wear the "ugly" coat? Why does Nathan cry and fight his mother when she drops him off at the baby-sitter's? What are my daughter's needs that make it so important for her to go to the beach during the Easter vacation?

Active Listening is a potent tool for helping a youngster to open up and reveal his real needs and true feelings. When these become understood by the parent, it is often an easy next step to think of another way of meeting those needs that will not involved behavior unacceptable to the parent.

Since strong feelings may come out during problem-solving--from parents as well as youngsters, Active Listening is critically important in helping to release feelings and dissipate them, so that effective problem-solving can continue.

Finally, Active Listening is an important way to let kids know that their proposed solutions are understood and accepted as proposals made in good faith; and that their thoughts and evaluations concerning all proposed solutions are wanted and accepted.

I-Messages are critical in the no-lose method process so kids will know how the parent feels, without impugning the character of the child or putting him down with blame and shame. You-Messages in conflict-resolution usually provoke counter You-Messages and cause the discussion to degenerate into a nonproductive verbal battle with the contestants vying to see who can best clobber the other with insults.

I-Messages also must be used to let kids know that parents have needs and are serious about seeing that those needs are not going to be ignored just because the youngster has his needs. I-Messages communicate the parent's own limits--what he cannot tolerate and what he does not want to sacrifice. I-Messages convey, "I am a person with needs and feelings," "I have a right to enjoy life," "I have rights in our home."*

*Excerpt from Dr. Thomas Gordon's P.E.T. book

What Are Your Values?

Values

Values are the things that you see as "good" and "desirable" in your life.

Something is a value if you think it is "good", "right" or correct, important, necessary or in some other way desirable for you or for others.

There are three basic kinds of values:

1. IDEAS: beliefs, opinions, ways of seeing things (e.g., religious, political, moral, artistic).
2. THINGS: material objects, people, places, possessions (e.g. money, friends, family, cars, clothes, etc.).
3. EXPERIENCES: activities, events, actions, happenings (e.g., playing sports, listening to music, being with friends, seeing beautiful things).

Values are deeply held and an important part of your identity (e.g., "I am Catholic, musician, Puerto Rican, etc."). As a result, values are hard to change.

You have strong feelings about most of your values, especially when they are questions or "put down."

No two values are the same; there are a few "facts" in the values area.

Differences in values can affect your relationships with others, especially when the differences are great and you or the other person cannot accept the difference. This brings about a values collision--a clashing of ideas about what's "good for you."

These values collisions are normal and unavoidable; how they are solved is the important thing.*

*Excerpt from Dr. Thomas Gordon's Family Effectiveness Training (F.E.T.) Young Adult Resource book

Would You Like to be Free of Domination?

Families Need Partnerships

There are two ways of relating to others. The traditional way is what Riane Eisler (in her book, The Chalice and the Blade) has called the dominator model in which there is unequal ranking--like the male over the female, parents over children, older over younger children. The more effective way is the partnership model in which some people are not superior and others inferior.

In the partnership model, all members are free of domination. In partnership families, the long-standing tradition of punishment of children would be gone. In family partnerships, conflicts would be resolved democratically and without violence, without winners or losers.

The arts or skills needed in partnership families, as identified by Eisler, are very similar to those taught there in Family Effectiveness Training:

• open are caring communication
• empathic and cooperative links between family members
• democratic relations
• power with others rather than power over them
• conflict that is both creative and productive
• the respectful dealing with differences

Partnerships strengthen, nourish and enrich relationships, while domination destroys, diminishes and deforms them. also, dominator relationships are hierarchical and authoritarian, and they contribute to both verbal and physical violence.

In partnership relations, people are motivated to achieve, while also being loving, supporting and nourishing of others. And, particularly, they use nonviolent ways of resolving their conflicts.

"A living partnerships is composed of two people--each of whom owns, respects and develops his or her own selfhood." (Rogers, 1971)

The famous educator, John Dewey, explained democracy as more than a form of government. It is a mode of living together as "associates" with mutual communication (Dewey, 1936).*

*Excerpt from Dr. Thomas Gordon's Family Effectiveness Training (F.E.T.) Young Adult Resource book

Do You Compromise?

A Special Note About Compromise

Many parents, who are uncomfortable with the results of either Method I or Method II, turn to an additional option, compromise. While neither parent nor child loses, they don't really win either - both try to win as much as possible and lose as little as possible. This approach is often confused with the P.E.T. alternative, "No Lose Problem Solving - Method III".

In a compromise, both parent and child can feel dissatisfied and the solution may become a wall between the two. A compromise solution is actually made up of trade offs and promises (individual parent and child solutions) and each watches very carefully to be sure that the other does not disregard her pieces of this solution. Usually it involves "buying and selling" solutions and needs are often not even identified. Win-lose concerns and feelings often remain.

In Method III, the first big difference is attitude - there is a genuine desire for a win-win solution which both will be happy with. The second important difference is that needs come before solutions. The needs of both the parent and the child are identified and clarified before solutions are even considered.

Method III means negotiating until a solution meets the parent's needs as well as the child's.*

*Excerpt from Dr. Thomas Gordon's Parent Effectiveness Training, P.E.T. Participant Workbook

Should Punishment Be Built into the Decision?

Parents have reported that they (or the kids) found themselves, after a no-lose decision had been reached, building into the agreement the penalties or punishments to be administered if the kids did not keep to their agreement.

My earlier reaction to these reports was to suggest that mutually set penalties and punishments might be all right, if they also applied to the parents, should they not uphold their end of the bargain. I now think differently about this issue.

It is far better for parents to avoid bringing up penalties or punishments for failure to stick to an agreement or carry out a Method III decision. In the first place, parents will want to communicate to the youngsters that punishment is not to be used at all any more, even if it is suggested by the kids, as if often will be. Secondly, more is gained by an attitude of trust--trust in the kids' good intentions and integrity. Youngsters tell us, "When I feel trusted, I'm less likely to betray that trust. But when I feel my parent or a teacher is not trusting me, I might as well go ahead and do what they already think I've done. I'm already bad in their opinion. I've already lost, so why not go and do it anyway."

In the no-lose method, parents should simply assume that the kids will carry out the decision. That is part of the new method--trust in each other, trust in keeping to commitments, sticking to promises, holding up one's end of the bargain. Any talk about penalties and punishments is bound to communicate distrust, doubt, suspicion, pessimism. This is not to say that kids will always stick to their agreement. They won't. It says merely that parents should assume that they will. "Innocent until proven guilty" or "responsible until proven irresponsible" is the philosophy we recommend.*

*Excerpt from Dr. Thomas Gordon's P.E.T. book

What is Conflict?

Conflict

Conflict is a disagreement, a clash, a quarrel, a fight between two or more people--family members, friends, coworkers and the like. It's the moment of truth in a relationship; a test of its health; a crisis that can weaken or strengthen it.

Conflicts can push people away from each other or pull them closer together. Whether it occurs at home, at school or elsewhere, most people hate conflict and avoid it at all costs. They pretend nothing is wrong.

They do this because in their experience most conflicts end with someone winning and someone losing or both losing. People end up distant from each other, not being friends. Sometimes they end up hating each other, or worse, physically hurting each other.

Few people accept that conflict is a natural part of life and not necessarily bad. Actually, it would be a rare relationship in which one person's needs did not conflict with the other's over a period of time. When any two people (or groups) coexist, conflict is bound to occur just because people are different, think differently and have needs and wants that sometimes don't match.

Conflicts can be about friends, boyfriends, girlfriends, chores, school, rules, clothes, money, homework, territory, rumors, etc.

Conflict in a family, with friends or other students, openly expressed and accepted as natural and inevitable, can be far healthier than most people think. It can be useful in identifying problems which need to be solved. And it can bring about constructive changes in relationships.

Probably the most important factor in any relationship is how conflicts get resolved, not how many conflicts occur. How they get resolved determine to a great extent whether a relationship will be healthy or unhealthy, friendly or unfriendly, intimate or cold, deep or shallow.*

*Excerpt from Dr. Thomas Gordon's F.E.T. Young Adult Resource book

How Many Parts to an I-Message?

I-Messages Usually Have Three-Parts

Here's the formula:

I feel.................................

(your feeling)

when you........................

(unacceptable behavior)

because..........................

(effect on you)

OR

When you............................

(unacceptable behavior)

I feel...................................

(your feeling)

because.............................

(effect on you)

Here's an example of an effective I-Message:

Situation:

You drive to school every day and your best friend rides with you. Lately, your friend has not been ready when you stop to get him. You have to wait for him and a couple of times you have barely made it to class on time.

I-Message:

"When you don't come out at 8:30 when I honk my horn, I have to wait for you, and I'm worried I'll be later for first period."*

*Excerpt from Dr. Thomas Gordon's F.E.T. Young Adult Resource Book

What Becomes of Discipline?

With the discovery of non-power methods of relating to children, power-based discipline is a concept that has outlived its usefulness-it has become dysfunctional in a democratic society. Moreover, it's time we discard the concept in all human relationships in which they live together, work together, or worship together in harmony.

As a society, we must begin to replace authoritarian relationships with egalitarian ones, obedience with reciprocity, coercion with influence. What better place to start than in the family, where children acquire their first lessons in life. With parents modeling open and honest communication, respect for the rights of others, and democratic problem-solving, their children will grow up understanding the true meaning of The Golden Rule.*

* Writings from Dr. Thomas Gordon

What Are The Four Kinds of Authority?

Dr. Gordon talks about four basic definitions of authority. The first one is authority based on expertise. This kind of authority is derived from a person's expertise - his or her knowledge, experience, training, skill, wisdom, education. For example, we say, "let's rely on the authority of the dictionary"; or "he is an authority on corporate law"; or "she speaks with authority." This is often referred to as earned authority. We will call this Authority E, the E standing for expertise.

In a family, authority E is in operation frequently. For instance, Dr. Gordon would say that he would gladly accept the authority of his wife or daughter to influence him to change his shirt or pants (or both) if he was told that they don't match. However, he'd influence his wife with directions driving through a strange city using his navigation skills and good orientation that he acquired when serving as an army pilot.

Anja will often accept her 14-year old son's authority on fixing a frozen computer or finding something on the internet quickly. Her son will accept her authority to budget the pocket-money spending.

A second kind of authority is based on position and title or a mutually understood or agreed-upon job description, which defines a person's duties, functions, and responsibilities. A committee chairman is given the authority to open and close its meetings; a policeman has the authority to issue a speeding ticket; a teacher has the authority to tell students to take out their spelling books; the driver of a car has the authority to tell passengers to fasten their seat belts. We will call this Authority J, the J standing for job. It's sometimes also called designated or legitimated authority.

The key concepts here are "mutually understood" and "agreed upon" job description. For this type of authority to work in human relationships, the people involved must genuinely accept - sanction, endorse, support, approve - the right of the person "in authority" to direct certain of their behaviors (but not all, of course.)

In Karin's family there are many interactions in which Authority J plays a major part. There are long-term agreements with regard to who does what job. Her husband, Thomas, is in charge of grocery shopping, so it's fine for him to be told by his daughter that she is tired of the cereal she's been eating for a while and she'd like to try a new one. Hannes, the nine-year old is responsible for taking the trash out, hence it's legitimate for his mother to point out to him that the trash is overflowing. Maria, the 13-year old daughter agreed to set the table for dinner and when Karin is ready to serve the food and the table is not set, it's natural that she'll ask Marie to hurry up.

All of the duties and responsibilities in the above examples were made legitimate by virtue of their having been arrived at by the involvement of each of us in a group decision-making process that ends up with a decision acceptable to everyone. It is from this mutual acceptance of the decision that Authority J derives its amazing potency to influence behavior. This is why it is sometimes called "legitimated authority."

The third kind of authority is based on informal contracts. This kind of authority in human relationships is derived from the many understandings, agreements, and contracts that people make in their day-to-day interactions. For example, it's a common practice in many homes that it's understood if a member of the household said (or left a note to that effect) to be home at a certain hour and then can not make it, that person will call home to inform the family of the change. The purpose of this agreement, obviously, is to avoid causing worry or anxiety. We call this type of authority Authority C, the C standing for commitments or contracts.

There are many examples of Authority C in every family. Some are things like the understanding to knock on someone else's bedroom before entering, others are informal agreements like which chair is used by whom for TV watching, or that whoever returns home first will get the mail and turn the heat on.

Authority C derives its potent influence from the personal commitments it represents. In later editions of this newsletter we'll examine Authority C in greater depth and give examples of using it to influence youngsters both at home and in school.

The fourth and last kind of authority is based on power; the power one person has over another. We will call this Authority P, P standing for power, power to control, dominate, coerce, bend to one's will, make other do what they don't want to do.

This is the type of authority people almost always have in mind when they talk about parents and teachers needing or exercising authority, or when they wish that children would "respect" adult authority, or when they talk about a "breakdown in authority" in families or schools, or when they want children to be "obedient to authority", or when they complain that kids today are "rebelling against authority." Authority P is also the kind of authority we generally mean when we speak of a "hierarchy of authority" in organizations.

Isn't Authority All Right If Parents Are Consistent?

Some parents justify the use of power by their belief that it's effective and not harmful as long as parents are consistent in using it. In our classes, these parents are surprised to learn that they are absolutely correct about the need for consistency. Our instructors assure them that consistency is essential, if they choose to use power and authority. Furthermore, children prefer parents to be consistent, if those parents choose to use power and authority.

The "ifs" are critical. Not that the use of power and authority is not harmful; the use of power and authority will be even more harmful when parents are inconsistent. Not that children want their parents to use authority; rather, if it is to be used they would prefer to be used consistently. If parents feel they have to use authority, consistency in applying it will give the child much more chance of knowing for certain what behaviors will be consistently punished and what others will be rewarded.

Considerable experimental evidence shows the harmful effects of inconsistency in using rewards and punishment to modify the behavior of animals. A classic experiment by a psychologist, Norman Maier, is one example. Maier rewards rats for jumping from a platform and through a hinged door on which was painted a particular design, like a square. The door opened to food and the rat was rewarded. Then Maier punished rats who jumped from the platform toward a door that was painted with a different design, a triangle. This door did not open, causing the rats to hit their noses and fall a considerable distance into a net. This "taught" rats to discriminate between a square and a triangle--a simple conditioning experiment.

Now Maier decided to be "inconsistent" in using rewards and punishment. He deliberately changed the conditions by randomly alternating the designs. Sometimes the square was on the door that led to food, sometimes it was on the door that did not open and made the rats fall. Like many parents, the psychologist was inconsistent in applying reward and punishment.

What did this do to the rats? It made them "neurotic"; some developed skin disorders, some went into catatonic states,some ran around their cages frantically and aimlessly, some refused to associate with the other rats, some would not eat. Maier created "experimental neuroses" in rats by being inconsistent.

The effect of inconsistency in the use of rewards and punishment can be similarly harmful to children. Inconsistency gives them no chance to learn the "proper" (rewarded) behavior and to avoid the "undesirable" behavior. They cannot win. They may become frustrated, confused, angry, and even "neurotic."*

*Excerpt from Dr. Thomas Gordon's P.E.T. book

Can There Be Risks in Clear Sending?

Risks in Clear Sending

Many different factors affect whether or not a person sends clear messages. For example, the sender has to talk loud enough to be heard. She also should code her message in words that are familiar to the receiver--that is, the receiver has to know the sender's code. In addition, we know that a single message is usually easier to understand than several messages sent at once. A message can also get lost if the sender clutters up his communication with too many asides, conditional statements, and details.

Although these factors are important, they are not as crucial in their influence on "sending" as another less understood factor--that is, the degree of "congruence" of the sender. Congruence refers to the similarity of what a person (the sender) is thinking or feeling, inside, and what he communicates to the outside. When a person is being congruent, we experience him as "open," "direct," "honest," or "genuine." When we sense that a person's communication is Incongruent, we judge him as "not ringing true," "insincere," "affected," or just plain "phony." The human receiver apparently is a very sensitive judge of the degree of congruence in a sender.

Logically, it would follow that the greater the incongruence between inner feeling and the actual message, or hearing an ambiguous message. The inconsistency between the words she receives and the other person's inner feelings (sensed from non-verbal clues from the sender) confuses the receiver. For example, a mother who inside is feeling rejected, irritated, or unloving toward her child yet tries to communicate patience, permissiveness, and acceptance will send messages that are incongruent. The child usually perceives both the ambiguity of these messages and the insincerity of the mother.

The risk in being congruent in communication is simply that the sender becomes known to the receiver as he really is (inside). The sender exposes his true self--he becomes transparently real to himself and others. People must have courage to be what they are--that is, to communicate what they feel and think as of a particular moment in their existence; for when a person does this--and here is the risk--she opens herself to others and their reactions to her. Her listeners learn how she really feels. If they are involved at all, they may not like to hear her feelings about them. We also know that honesty in communication puts a demand on the listener to be equally honest. Most people are threatened by such a demand. So some people are frightened away by congruence in another person. Here is an additional risk of clear sending.*

*Excerpt from Dr. Thomas Gordon's P.E.T. Participant Workbook

You Don't Send "Solution Messages" To Your Friends, Do You?

If a friend is visiting in your home and happens to put his feet on the cushions of your new dining room chairs, you certainly would not say to him:

"Get your feet off my chair this minute."

"You should never put your feet on somebody's new chair."

"If you know what's good for you, you'll take your feet off my chair."

"I suggest you do not ever put your feet on my chair"

This sounds ridiculous in a situation involving a friend because most people treat friends with more respect. Adults want their friends to "save face." They also assume that a friend has brains enough to find his own solution to your problem once he is told what the problem is An adult would simply tell the friend her feelings. She would leave it up to him to respond appropriately and assume he would be considerate enough to respect her feelings. Most likely the chair owner would send some such messages as:

"I am worried that my new chair might get dirty."

"I'm sitting here on pins and needles because I see your feet on my new chair."

"I'm embarrassed to mention this, but we just got these new chairs and I'm anxious to keep them as clean as possible."

These messages do not "send a solution." People generally send this type of message to friends but seldom to their own children; they naturally refrain from ordering, exhorting, threatening, and advising friends to modify their behavior in some particular way, yet as parents they do this every day with their children.

No wonder children resist or respond with defensiveness and hostility. No wonder children feel "put down," squelched, controlled. No wonder they "lose face." No wonder some grow up submissively expecting to be handed solutions by everyone. Parents frequently complain that their children are not responsible in the family; they do not show consideration for the needs of parents. How are children ever going to learn responsibility when parents take away every chance for the child to do something responsible on her own out of consideration for her parents' needs?*

*Excerpt from Dr. Thomas Gordon's P.E.T. book

Do You Like When People Send You Solutions?

Sending a "Solution Message"

Have you ever been just about ready to do something considerate for a person (or initiate some change in your behavior to meet a person's needs) when all of a sudden that person directs you, exhorts you, or advises you to do exactly what you were going to do on your own?

Your reaction was probably, "I didn't need to be told or "If you had waited a minute, I would have done that without being told." Or you probably got irritated because you felt that the other person did not trust you enough or took away the chance for you to do something considerate for her on your own initiative.

When people do this to you, they are "sending a solution." This is precisely what parents often do with children. They do not wait for the child to initiate considerate behavior; they tell her what she must or should or ought to do. All the following types of messages "send a solution":

1. ORDERING, DIRECTING, COMMANDING

"You go find something to play with."

"Turn that music down!"

"Be home by 11:00."

"Go do your homework."

2. WARNING, ADMONISHING, THREATENING

"If you don't stop, I'll scream."

"Mother will get angry if you don't get out from under my feet."

"If you don't get out there and clean up that mess, you're going to be sorry."

3. EXHORTING, PREACHING, MORALIZING

"Don't ever interrupt a person when she's talking."

"You shouldn't act that way."

"You shouldn't play when we're in a hurry."

"Always clean up after yourself."

4. ADVISING, GIVING SUGGESTIONS OR SOLUTIONS

"Why don't you go outside and play?'

"If I were you, I'd just forget about it."

"Can't you put each thing away after you use it?"

These kinds of verbal responses communicate to the child your solution for her--precisely what you think she must do. You call the shots; you are in control; you are taking over; you are cracking the whip. You are leaving her out of it. The first type of message orders her to employ your solution; the second threatens her; the third exhorts her; the fourth advises her.

Parents ask, "What's so wrong with sending your solution--after all, isn't she causing me a problem?" True, she is. But giving her the solution to your problem can have these effects:

1. Children resist being told what to do. They also may not like your solution. In any case, children resist having to modify their behavior when they are told just how they "must" or "should" or "better" change.

2. Sending the solution to the child also communicates another message, "I don't trust you to select your solution" or "I don't think you're sensitive enough to find a way to help with my problem."

3. Sending the solution tells the child that your needs are most important than her, that she has to do just what you think she should, regardless of her needs ("You're doing something unacceptable to me, so the only solution is what I say").

More tomorrow...

*Excerpt from Dr. Thomas Gordon's P.E.T. book

What If We Can't Find an Acceptable Solution?

This is one of the most frequent fears of parents. While it is justifiable in some cases, surprisingly few no-lose conflict-resolution sessions fail to come up with an acceptable solution. When a family encounters such a stalemate or deadlock, it is usually because parents and children are still in a win-lose, power-struggle frame of mind.

Our advice to parents is: try everything you can think of in such cases. For instance:

1. Keep talking.
2. Go back to Step 2 and generate more solutions.
3. Hold over the conflict until a second session tomorrow.
4. make strong appeals, such as, "Come on, there must be a way to resolve this," "Let's really try hard to find an acceptable solution," "Have we explored all of the possible solutions?" "Let's try harder."
5. Bring the difficulty out in the open and try to find out whether some underlying problem or "hidden agenda" is obstructing progress. You might say, "I wonder what's going on here that prevents us from finding a solution," "Are there other things bugging us that we haven't brought out?"

Usually, one or several of these approaches works and problem-solving gets started again.

*Excerpt from Dr. Thomas Gordon's P.E.T. book

Can I Use Method III With Young Children?

A really good friend of mine that I've known since elementary school recently had a baby! :) So, I thought I would write a blog for everyone that has young children.

METHOD III PROBLEM-SOLVING WITH YOUNG CHILDREN

Many parents express doubts about using Method III with very young children. In fact, is is possible to apply the principals at a very early age by focusing on the non-verbal clues and cues your baby or child sends you. All behaviors are purposeful. Crying can be a communication about hunger, being cold, fear or an indication of another unmet need. When we relax, give up our preconceived ideas and listen to non-verbal as well as verbal clues from our infants and young children, we can find simple, creative solutions. Problems that could easily end up with parents using power are resolved in a true win-win fashion.

Case 1: with a 9 month old baby

Nine-month-old Erika got sick and resisted all attempts to give her medicine. Without it, her fever was increasing. Verbal encouragement did not work. Holding her firmly and putting small does into her mouth did not work either; she skillfully spit it out. Her increasingly desperate parents stopped and thought about their P.E.T. learning that behaviors are non-verbal messages about unmet needs. Her squirming behavior supported what they knew almost from birth - she did not like to be crowded or forced. The underlying message of her repeated reaching for the medicine spoon said, "I want some control." Tuning in to this they found a solution. Put part of the medicine in the spoon, let her hold it it with their help and aim it into her mouth. She made face but swallowed the three smaller doses. Even a nine-month-old can communicate her needs and show us a solution.

Case 2: with a 4-year old child

A four-year old girl put up a struggle each night at bedtime. Mom wanted some quiet time and was too tired to be patient by 10 p.m. The child explained she couldn't go to sleep right away and felt lonesome. It was mutually (and joyfully) agreed that the child would get tucked into bed, but could watch a DVD. Mom agreed to turn it off if the child fell asleep.

Case 3: with children ages 4, 6, and 8

Rhonda, age 8; Kim, age 6; and Danny, age 4, were confronted by their parents' irritation over their messy rooms. Rhonda and Kim complained that while they were at school, Danny came into their rooms and made a mess. Danny said he liked the girls' room because it has bunk beds. Mom and Dad listened to Danny say he really wanted a bunk bed. This wasn't feasible to Mom and Dad because the room was small and their baby brother, who shared the room, wasn't old enough to leave his crib. The family also couldn't afford it no. Many suggestions were made by all five people on how to construct a substitute bunk bed. Finally, Danny decided that he would be happy if his parents put a sleeping bag under the baby's crib and let him sleep there. He slept in the bag for three nights, and crawled into bed by himself on the fourth night. After that he slept in the bed, but left the bag under the crib to show his friends that Danny had two beds. After this, Danny tried hard to stay out of the girls' room.

Case 4: with a 2-year old child

A two-year boy wanted to stop and look into the display window of each store he and his mother passed. His mother was in a hurry to get to a store before it closed. She said, "You want to look in the windows, but if we do I will be late to the store. If we hurry now, I will let you look in the windows on our walk back to the car." Child agreed.

Case 5: with an 8-month old baby

An infant would spit out pureed vegetables every time they were offered. Her father, knowing she loved fruit, especially applesauce, decided to put a tiny big of vegetable on each spoonful of applesauce. The child did not reject it. Her father kept increasing the amount over a period of days until the child could eat vegetables without any applesauce.*

*Excerpt from Dr. Thomas Gordon's P.E.T. Participant Workbook

Confrontation.. is it Really Effective?

Confrontation is Effective!

Effective Confrontation

• produces helpful change
• preserves other's self-esteem
• maintains the relationship
• helps others grow

What Are the Benefits of I-Messages?

Benefits of I-Messages

• Foster self-discipline and self-control
• Foster high self-esteem, not self-blame
• Effective in reducing children's disruptive behaviors
• Help children control temptation
• Encourage creative solutions
• Influence instead of control
• Reduce anger

Keep sending those I-Messages! :)

What is A Positive I-Message?

Positive I-Messages Enhance and Strengthen Relationships

One of the most enriching forms of self-disclosure is the Positive I-Message. These are messages that exclusively describe parents' positive feelings toward their children. Although kids do plenty of things that are a problem for parents, they also say and do many things that are a pleasure, often helping a parent in unexpected ways or displaying kindness, maturity, considerateness, or good humor just when it's needed most. When these behaviors occur, it is appropriate and important for parents to disclose any genuine positive feelings they have about them.

Unfortunately, many parents are only self-disclosing when they are upset their child's behavior. This is clearly appropriate self-disclosure, but the important point is that parents should disclose both their feelings of unacceptance and acceptance. Positive I-Messages that express appreciation, love, enjoyment, and affection toward children (spouse, friends, and others) can contribute greatly to warmer, closer, and more enjoyable relationships. Very young children, with their budding self-esteem and desire to be a "helper," seem especially to thrive on Positive I-Messages.

Consider the value for you, your children, or others in the following examples of Positive I-Messages:

"I really like the story you wrote, James."

"I was so proud when I heard you telling those kids you wouldn't lie to cover them!"

"Honey, I really love you."

It is important that Positive I-Messages not be used to manipulate or "shape" a child's behavior. Such ulterior motives invariably come through to the child and make your sincerity suspect. The Positive I-Message should be a "no-strings attached" expression of acceptance and acknowledgement.

Even though changing your child should not be the motive, parents who express a lot of positive feelings toward their children are often automatically rewarded with less unacceptable behavior, more trust, mutual respect and cooperation, more affection and caring. Like honesty, warmth and affection are highly contagious in families!*

Happy Positive I-Messaging!

*Excerpt from Dr. Thomas Gordon's P.E.T. Participant Workbook

Do You Use Rules?

As seen in "San Diego Parent Magazine" -- January 1999

Written by: Renee Collier

"Parenting People"

In 1962, Thomas Gordon, Ph.D., of Solana Beach was working as a therapist in private practice. An overwhelming number or parents were bringing in their children for help. "These parents wanted me to fix the children up and send them back in better shape," says Gordon. "Very quickly I realized the problem parents were having had to do with the way the child was responding to their parenting techniques."

Gordon's need for a solution to this problem was the catalyst for his now internationally known program, Parent Effectiveness Training, widely recognized as the first skill-based training program for parents. PET focus on the parent/child relationships--and alternatives to the "rewards and punishment" technique. "My program was the first to tell parents they can raise healthy and loving children without ever punishing them or rewarding them by saying, 'If you do this, you will get this,' "says Gordon. "Treat your child like you would your spouse. If you think about it, you never tell your husband to go to his room because he didn't take out the trash." Democracy, he says, is the way to win in any relationship.

The 80-year-old author of eight books on relationships formulated his technique with his own family, involving his two daughters in making family rules, Children, he believes, love to be a part of decision making. "Rules become our rules instead of your rules," says Gordon. If children have problems with the rules, the family meets to discuss how to make them better. For example, if your child does not feel like going to bed at a time he is supposed to, discuss the objection. Find out why the child does not want to go to bed--perhaps because he's afraid of the dark or genuinely not tired.