Showing posts with label questioning. Show all posts
Showing posts with label questioning. Show all posts

Nov 16, 2011

Advice from A P.E.T. Insturctor

A few weeks ago, we published a Q &A from a mother of two boys. If you missed it, you can read it here.

Here's another response, directly from one of our long-time Certified P.E.T. Instructors:



Dear Anonymus,

It looks like you are saying that yelling seems to help, as only when you yell they do what you want them to do? On the other hand you do not like to yell and you would rather want them to do what they’re told right away when you ask them in a nice way.

Changes do need time as habits may have become patterns and these are often tough to break through. What you can keep in mind though is that the no-lose method of Dr Thomas Gordon steps away from one person telling another person what to do or what not to do when there are problems (You-messages vs I-messages).

When solutions are made with the no-lose method and they do not work out the way you agreed upon, you all have to sit down and go over the 6 steps again. Especially step 2 with active listening. This is most important when problems have become conflicts and are a mixture of needs and values.

Doing homework is such a mixture. You have the value that they should do their homework and the need to preserve your happy mood and energy. Even though your sons may understand the value of doing homework, the value of homework is pretty abstract in the actual moment, in the ‘here and now’ and therefore they may not feel the need to do the homework. This ‘need’ can be woken up by you yelling. It is not that they all of a sudden want to do their homework because you yell. They may just need a peaceful house. So they may do homework for you to stop yelling!
I say a lot of ‘may’ as we don’t know until we hear everybody speak what is going on in them. But it is for you to open up your thoughts that anything is possible.

To break through this spiral you can start as suggested by GTI with a confrontive I message about the yelling, how that effects you and how much you would want to change this. Then it is up to them to respond and for you to active listen (They may say they don’t like it, or they don’t mind or they wait for you to yell…anything is possible ; maybe they are not set up well where to do the homework- maybe it is too easy – or maybe it is too hard and they need help – maybe they like to do it in the morning – maybe – maybe there is a deeper underlying problem etc. they will let you know if you active listen).

My suggestion is to go through the 6 step no-lose method in order for you all to come up with solutions to try out. Elaborate on step 6! Set a week for try out. After a week you sit down together, evaluate, see what worked and what did not work and where you have to make adjustments! You will make a start for meetings with true participation.

I remember very well the joy my boys and I sometimes felt when we got through some problems and had come up with solutions to try out. Solutions were never ‘final’. We knew we would always sit back together if one of us was unhappy. This by itself made us do our utmost to make the solutions work!

Happiness,
Cielja



Cielja Kieft
Gordon Trainer
Mother and Grandmother

Aug 17, 2010

Have You Blocked Communication by Using a Roadblock?

The 12 Roadblocks

When other people have problems, you may want to give "good" advice, ask key questions, reassure them that "everything will be okay," take sides, warn them, or judge them.

However, as these 12 Roadblocks or barriers indicate, these common attempts to help often do more harm than good. They take "ownership of the problem" away from the other person. They usually make people defensive. They block communication and they block people from doing their own problem solving.

1. Ordering, Directing: Telling the other person what to do.

Examples: "Don't worry about it.", "Stop it!"

2. Warning, Threatening: Telling the other person what will happen if s/he does something.

Examples: "If you don't start studying, you're going to fail.", "If you keep acting like this, you're just going to be in more trouble."

3. Preaching, Moralizing: Telling the other person what s/he should do.

Examples: "You shouldn't talk like that about him.", "You shouldn't feel that way."

4. Advising, Giving Solutions: Telling the other person how to solve his/her problem.

Examples: "If I were you I would just forget about it. It's no big deal.", "If that happens again, why don't you tell someone?"

5. Arguing, Persuading with Logic: Trying to influence the other person with facts, logic or your opinions.

Examples: "The fact is, most parents are like that.", "The logical thing to do would be to just ignore him."

6. Judging, Criticizing: Making negative judgments or evaluations of the other person.

Examples: "You're just being stubborn.", "If you weren't so touchy, you wouldn't get so upset when someone says something about you."

7. Praising, Agreeing: Offering a positive judgment about the other person.

Examples: "You guys have always been good friends.", "I'm sure you can work this out. You're so good at that."

8. Name-Calling, Labeling: Making the other person feel foolish, stereotyping or categorizing him.

Examples: "You're acting like a baby.", "You act so lame sometimes."

9. Interpreting, Analyzing: Telling the other person why s/he's acting this way, analyzing why s/he's saying or doing something.

Examples: "You're saying that just to get attention.", "You're just tired."

10. Reassuring, Sympathizing: Trying to make the other person feel better, talking him/her out of his/her feelings.

Examples: "Don't feel bad, it'll be okay.", "By Friday, you'll forget all about it."

11. Questioning, Probing: Trying to find reasons, motives or causes; searching for more information information to help you solve the problem.

Examples: "How long have you been this mad at her?", "Why didn't you do something about this before now?"

12. Distracting, Humoring: Trying to get the other person away from the problem, pushing the problem aside, kidding him/her out of his/her feelings.

Examples: "Well, it's a good thing the President doesn't have problems as serious as yours.", "Let's talk about something else."*

*Excerpt from Dr. Thomas Gordon's F.E.T. Young Adult Resource book

Nov 13, 2008

Been ROADBLOCKED lately?

If you have read P.E.T. or have attended a P.E.T. class, you are probably very familiar with these nasty obstacles that can stop effective communication in its tracks.

The roadblocks come in 12 different varieties: Ordering, Warning, Moralizing, Advising, Using logic, Criticizing, Praising, Labeling, Analyzing, Reassuring, Questioning, and Avoiding.

What is a time you were roadblocked, and how did it make you feel? Or, can you remember a time you roadblocked someone else, and how they reacted?