P.E.T. Core Competencies - after participation in the P.E.T. course, it is expected that parents will have the ability to:
1. Determine who “owns the problem” in a given situation.
2. Identify the 12 Roadblocks to Communication.
3. Distinguish between Roadblocks and Active Listening.
4. Avoid the Roadblocks that cause most helping attempts to fail.
5. Recognize when their child needs their help as a skilled listener.
6. Use silence, acknowledgments and door-openers to help their child with a
problem.
7. Active Listen to hear their child’s feelings.
8. Active Listen to clarify information.
9. Distinguish between Acceptable and Unacceptable Behavior.
10. Determine what to do when a child’s behavior is interfering with the parent’s
meeting their needs.
11. Develop a three-part Confrontive I-Message.
12. Confront their child’s unacceptable behavior with an I-Message.
13. Shift gears between I-Messages and Active Listening when appropriate.
14. Acknowledge others’ efforts with Appreciate I-Messages.
15. Prevent problems and conflicts using Preventive I-Messages.
16. Recognize conflict situations.
17. Distinguish between Conflicts-of-Needs and Values Collisions.
18. Avoid the use of Method I.
19. Avoid the use of Method II.
20. Set the stage for Method III Conflict Resolution.
21. Use Method III to resolve a conflict between the parent and child.
22. Use Method III to mediate a conflict between others.
23. Handle Values Collisions.
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